Wine Circle packs are sent four times a year, in February, May, August and November. Your membership will continue each quarter until you choose to pause or cancel it.

Yes. That’s part of the fun. At the start of each quarter, you can choose your six wines from the range included in your Circle. If you’d prefer to leave it to us,we’re more than happy to hand pick a selection for you.

No problem. If we haven’treceived your selections by the cut-off date (5th), then your selection will be the same as your previous delivery.

Yes. If you’d like to make a change before your quarterly order is processed, log in to your account before the cut-off date (5th) or email us at contact@karattawines.com.au, and we’ll do our best to arrange it for you.

Yes. If you don’t need your next pack, you can pause or skip that delivery before your next quarterly payment is processed. Simply log in to your account to pause or contact us at contact@karattawines.com.au before the cut-off date (5th) so we can make the change for you.

Wine Circle payments are processed quarterly on the 5th, ahead of each February, May, August and November delivery. Your nominated payment method will be charged automatically as part of your ongoing membership.

We keep shipping simple. All Wine Circle packs and orders are delivered for a flat rate of $25 Australia-wide, regardless of your location.

Once dispatched, please allow approximately 5–7 business days for delivery with Australia Post. As we’re sending your wine from our winery in Robe, South Australia, we recommend allowing an additional two business days for regional shipping, particularly during busy periods.

Alcohol deliveries are subject to Australia Post’s delivery requirements and cannot be left with anyone under 18. Depending on the delivery location and applicable requirements, identification or a signature may be required. 

For deliveries in Victoria, the person receiving the wine must be 18 years or over and may be required to provide proof of age. We recommend using a delivery address where an adult can receive the order. 

Yes. Please make sure your delivery details are up to datein your accountbefore your quarterly order is processed (5th). If you need help changing an address, contact us at contact@karattawines.com.au.

Australia Post will manage the delivery in accordance with its alcohol delivery requirements. If your wine can’t be safely delivered, you may need to collect it from a nominated Australia Post location. Please follow the instructions provided by Australia Post.

As alcohol is subject to specific Australia Post delivery and proof-of-age requirements, some delivery options may not be available. We recommend using a residential or business street address where possible.

If your Wine Circle delivery arrives damaged, please contact us as soon as possible at contact@karattawines.com.au with your order details and a photo of the damaged goods so we can help.

Yes. Your Wine Circle membership is ongoing, but you can cancel before your next quarterly payment is processed (5th). Contact us at contact@karattawines.com.au and we’ll arrange this for you.

Yes. You must be 18 years or over to join the Wine Circle and purchase wine from Karatta. By joining, you confirm that you are legally permitted to purchase alcohol in Australia.